Terms and Conditions
www.constantinou-jewels.com is an online store for the distribution of products via the Internet. Before browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of our online store.

Please ensure that you agree to the following terms and conditions, as further use and navigation of the website www.constantinou-jewels.com imply your explicit and unconditional consent and agreement with them.

Contract Terms
Constantinou-jewels.com reserves the right to unilaterally modify or renew the present terms and conditions of transactions made through its online store, according to its needs and business practices. Constantinou-jewels.com undertakes to inform users of any modifications as well as any changes through the website of this online store.

Provided Information & Products
Constantinou-jewels.com is committed to the quality, completeness, and accuracy of the information provided on its website, subject to any technical or typographical errors that cannot be foreseen or any interruptions in the operation of the website due to force majeure.

Limitation of Liability
Constantinou-jewels.com is not liable to customers/users for damages that may arise from the execution or non-execution of their orders (except in cases of product returns). Additionally, it reserves the right regarding the delivery time of goods in cases of force majeure. The online store www.constantinou-jewels.com cannot guarantee the availability of products, but guarantees timely notification to end consumers regarding their unavailability. The online store www.constantinou-jewels.com provides content (e.g., information, names, photos, illustrations), products, and services available through the website “as is.” In no event shall the online store www.constantinou-jewels.com be liable for any legal or civil and/or criminal claims or damages (including, but not limited to, loss of profits, data, anticipated profits, monetary satisfaction, etc.) by visitors to the website or third parties due to issues related to the operation or non-operation or use of the website, or inability to provide services or information available through it, or any unauthorized interventions by third parties in products or services or information provided through it.

Intellectual Property Rights
This website is the official online store of constantinou-jewels.com. All content on the website, including images, graphics, photos, designs, texts, provided services, and products, constitute the intellectual property of constantinou-jewels.com and are protected by relevant provisions of Cypriot law, European law, and international conventions. Any reproduction, analog/digital recording, mechanical reproduction, distribution, transfer, downloading, modification, resale, creation of derivative works, or misrepresentation to the public regarding the real provider of the website’s content is prohibited. Any reproduction, republication, loading, announcement, dissemination, or transmission or any other use of the content by any means or medium for commercial or other purposes is allowed only with the prior written permission of constantinou-jewels.com or any other lawful holder of the aforementioned intellectual property rights. The names, images, logos, and distinctive features representing the online store of constantinou-jewels.com and/or third parties contracted with them, as well as their products or services, are exclusively trademarks and distinctive features of constantinou-jewels.com and/or the above third parties and are protected by Cypriot, Community, and international laws on trademarks and industrial and intellectual property. In any case, their appearance and display on the website of www.constantinou-jewels.com should not be construed in any way as a transfer or assignment of license or right to use them.

User Responsibility
Users of the website www.constantinou-jewels.com agree not to use the constantinou-jewels.com online store to send, post, email, or otherwise transmit any content that is illegal, harmful, threatening, offensive, defamatory, libelous, obscene, indecent, pornographic, malicious, disrespectful, defamatory, expresses hatred or shows racial, national, or other discriminations, may cause harm to minors in any way, is not allowed to be transmitted under the law or contractual or managerial relationships (such as internal information, proprietary and confidential information acquired or disclosed as part of employment relationships, or covered by confidentiality agreements), violates any patent, trademark, trade secret, copyrights, or other proprietary rights of third parties, contains software viruses or any other codes, files, or programs designed to interrupt, cause damage, or limit the operation of any software or computer hardware, intentionally or unintentionally violates current Greek and European legislation and its provisions, may harass third parties in any way, and any content used for the collection or storage of personal data about other users.

Security
Constantinou-jewels.com recognizes the importance of the security of your Personal Data as well as your electronic transactions and takes all necessary measures, using the most modern and advanced methods, to ensure the maximum possible security. All information related to your personal data and transactions is safe and confidential. The security of the Constantinou-jewels.com electronic store is achieved through the following methods:

Customer Identification
The codes used for your identification are two: the Entry Code (email) and the Personal Secret Security Code (Password), which each time you enter them, provide you with secure access to your personal information. You have the ability to change your Personal Secret Security Code (password) as often as you wish. The only one who has access to your information is you through the above codes, and you are solely responsible for maintaining the confidentiality and hiding it from third parties. In case of loss or leakage, you must immediately notify us, otherwise the constantinou-jewels.com online store is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password regularly and avoid using the same and easily detectable codes (e.g., birth date).

Ensuring the Privacy of Your Personal Data Transfer
To ensure the privacy of data transfer, we use the SSL-256bit encryption protocol.

Controlled Access (Firewall) 
Access to constantinou-jewels.com systems is controlled by a firewall, which allows the use of specific services by customers/users while prohibiting access to systems and databases with confidential company information.

Encryption
From the beginning to the end of your online session with the electronic store, all your information and personal data are encrypted based on the SSL 256-bit encryption protocol. Encryption is essentially a way of encoding information until it reaches its intended recipient, who can then decode it using the appropriate key. Every time you connect to the online store, all communication between your computer and the systems of https://constantinou-jewels.com/ is encrypted using a 256-bit key. That is, every time you send information to the system, your browser encrypts it first using a 256-bit key and then sends it to the system. The constantinou-jewels.com system decrypts the information it receives first using the same key (predefined at the start of your connection to the service) and then processes it. The systems of https://constantinou-jewels.com/ send you information following the same encryption process.

Transaction Privacy
Maintaining privacy is considered self-evident. The same basic principles that govern traditional transactions also apply to e-commerce. All information transmitted from the user/member to constantinou-jewels.com is confidential, and constantinou-jewels.com has taken all necessary measures to use them only to the extent necessary within the framework of the services provided. Some of the measures taken include:

Only authorized employees have access to transaction information, and only when necessary, e.g., to process your requests.

Constantinou-jewels.com does not disclose customer information and their transactions unless authorized by you in writing or required by a court order or decision of another public authority.

In case constantinou-jewels.com uses third parties to support its systems, it ensures their privacy.

You can request any information kept about you as well as their correction if you can prove the existence of an error.

For your own security, you should handle all information provided through the service as confidential and private and should not disclose it to third parties.

You will receive informative catalogs and printed material only if you wish and declare it during your registration as a member.

In any case, the constantinou-jewels.com online store does not disclose or publish your personal data and the information you entrust to us in any way. The personal data you provide to us through your registration as a member are used exclusively for the execution of your transactions. All information is encrypted and securely stored.

PayPal has undertaken the settlement process of your transactions, ensuring absolute security through 3D Secure technology (Verified by Visa & Mastercard Secure Code).

Data Protection
During your visit to the pages of constantinou-jewels.com and in order to order products, as well as to ensure the possibility of communication with you so that we can inform you about our new products, you may be asked to provide personal information (such as name, profession, email address, date of birth, etc.). Any personal data you provide on the pages and services of the website www.constantinou-jewels.com are intended exclusively for the operation of the respective service and may not be used by any third party without complying with the provisions of Law 2472/97 on the protection of personal data processing, as applicable each time. The online store www.constantinou-jewels.com operates in accordance with the current Cypriot and European legislation and securely retains your personal data for as long as you are registered for any service of www.constantinou-jewels.com, which are deleted after the termination of the transactional relationship. The personal data you provide to the online store www.constantinou-jewels.com are used exclusively by it, for the purpose of supporting, promoting, and executing the transactional relationship. The data stored in the file may be disclosed to the competent judicial, police, and other administrative authorities upon their lawful request and in accordance with the applicable legislative provisions at any given time. The Customer has, within the framework of the telecommunications privacy legislation, the rights of information and objection provided for in Articles 11 to 13 of Law 2472/1997.

Product Purchase
On the shelves of our online store, you can find thousands of jewelry items for all ages. In case you are looking for something specific, use the “Search” function, which will direct you straight to your chosen selection.

Withdrawal / Product Return – Product Replacement
You have the right to return the products you purchased and request their replacement: a) in all cases where constantinou-jewels.com sold incorrectly or of poor and defective quality products (wrong order processing, invoicing, shipping, damaged during transport, with poor packaging, etc.). In all these cases, the customer has the option either not to accept the receipt of the product from the outset or, after receiving it, to return the product within 14 days from the delivery date. In any case, the products must be returned in excellent condition, in the condition received by the customer. In case they are not returned within 14 days, then constantinou-jewels.com has the right not to accept any return and replacement.

In any case and for all the above cases, the maximum return period for replacement cannot be extended beyond 14 calendar days from the date of receipt, as evidenced by the courier company’s document or the postal receipt. In addition, for all cases, the product to be replaced must necessarily be accompanied by the original purchase receipt. Prior communication with the constantinou-jewels.com online store is recommended before any return. In any case, return and replacement are feasible under the following conditions:

  • contact the same day or the next working day after receipt with the Online Store
  • the product has not been used (it has not been opened in a way that appears used/read)
  • the product is accompanied by all necessary documents, proving the transaction

see also information regarding returns here

Order Cancellation
If you wish to amend or cancel your order, you can call +357 24 627700 (daily 9:00 – 19:30) or email [email protected]

Payment Methods
Information about the available payment methods supported by the online store www.constantinou-jewels.com can be found here.

Ordering / Product Delivery
Order completion: As soon as the order is completed, you will see a summary of the order details, and you will also receive your registered order by email.

Order delay: Your order may be delayed for the following reasons:

During periods of extreme weather conditions or strikes, as well as in any case of force majeure, which may affect the transportation and delivery of your order

In case it is impossible to communicate with you by telephone and/or by email (if there is a problem with your order, either regarding the product or its payment) because, for example, the details you have entered are not correctly updated

In the rare case that the book you ordered is out of stock.

VAT
The prices of the products listed are in euros (€) and include the corresponding VAT and all legal additional taxes, depending on the type of product. Shipping costs are not included in the prices and are added to your order, depending on the place and type of delivery. Shipping costs are mentioned during the ordering process, before the customer accepts and completes the order. The Company reserves the right to adjust the prices listed without prior notice but is committed to applying the listed price at the time of ordering.

For shipping products to European Union countries, and in accordance with the sixth (6th) EU VAT Directive, the prices are subject to the corresponding VAT applicable in Cyprus.